CUSTOM GENERAL PAYMENT SHIPPING DISTRIBUTORSHIP MISCELLANEOUS
Q: How do I get started on a custom piece? A: Send us 300 DPI artwork as a JPEG via email to: custom@fbl.bz. Please include your in-hands deadline. We will then view the artwork and send back a quote within 24 hours. Back to top
Q: What is the minimum order for a custom piece?
A: Minimum order amounts differ depending on the product. For more info, email us at custom@fbl.bz or call us at 888.755.9449. Back to top
Q: How long is production time? A: Normal production time for a custom piece is about 3-4 weeks on most products. For more info, email us at custom@fbl.bz, or call us at 888.755.9449. Back to top
Q: Can I add my artwork to an existing piece?
A: Yes, your artwork can be added to an already existing piece. Please give us a call for more information as some of our products are excluded from customization. You can reach us at 888.755.9449, or email us at custom@fbl.bz. Back to top
Q: What are my body light attachment options?
A: When you create a custom body light, you get to choose its method of attachment. Your choices include: magnetic, military clutch, and necklace attachment. Email us at custom@fbl.bz or call us at 888.755.9449 for more info. Back to top
Q: What are body lights?
A: Body Lights are small flashing LED strobe lights. They come in magnets, clip-on earrings, rings, pendants, and many other shapes and styles. Each piece contains small LED lights that flash back and forth creating an incredible strobe-like light. Flashing Blinky Lights always carries the latest styles of Body Lights. Back to top
Q: How do I place an order?
A: You can place an order through our secure shop cart or give us a call at (888) 755-9449 to place an order over the phone.
International or local customers can call us at (818) 753-8303. Back to top
Q: What is the minimum order?
A: The minimum order depends on the item. Our body lights have a minimum order of 25 pieces, as they are pre-packaged in multiples of 25. You cannot mix and match to meet this 25-piece minimum. The pieces within the 25 must be the exact same style and color. Our other light up products may have a lesser or greater minimum. The minimum for each Light Up item we carry is shown as the starting quantity next to each product. Back to top
Q: On a minimum order, can I split the order and get an assortment of items?
A: No, customers are required to order the minimum for each individual products. The minimum for a product is its first listed quantity and price. If the first quantity is 12, then that is the minimum order for that product and you cannot mix products within that quantity. Back to top
Q: Can you turn them on and off?
A: Yes. All of our merchandise can be turned on and off. Each of our products come with brief instructions of operation. Back to top
Q: How do magnetic body lights attach?
A: There are two powerful magnets on each magnetic light. One is permanently attached to the back of the battery housing. The other magnet is a thin magnetic disk that can be pulled off the back. Just slide it off with your thumb. These two magnets attract to each other. They can be attached to clothing, hair, a hat, an ear lobe, a piece of paper and many other places. The magnets are incredibly strong and will not fall off easily. Back to top
Q: How big are your products?
A: The size of each product is posted next to its large animated image within its product page in both inches and centimeters. Back to top
Q: How are the items packaged? A: The lights come in master bags of 25. Each piece is individually packaged in a one piece poly bag. In the poly bag there is a piece of paper with instructions on how to use the product. There is also a choking hazard warning printed on each paper. Back to top
Q: Where is FlashingBlinkyLights located? A: We are located at:
8620 Tamarack Ave.
Sun Valley, CA 91352
You can also find us on the web at:
www.FlashingBlinkyLights.com or FBL.bz! Back to top
Q: Does FlashingBlinkyLights have a catalog? A: Yes, Please click on the Catalog link to request a catalog. FBL mails out their catalogs once every three weeks. If you need your catalog immediately, please click on the link to the left of the catalog request form to download the PDF version and print it.
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Q: What is FlashingBlinkyLights' return policy? A: Flashingblinkylights (FBL) only accepts returns on defective merchandise. FBL will not accept returns on used merchandise, unsold merchandise or merchandise with dead batteries. Any shortages or defects in the Merchandise must be reported by Customer to FBL within seven (7) days of receipt of the Merchandise. Before Merchandise is sent back as a return or an exchange the Customer must contact FBL and get a Return Authorization Number. To contact FBL regarding your return, please email us at returns@fbl.bz. Defective merchandise must be returned to FBL within 14 days of receipt of the order. If one or more pieces of the Merchandise are found to be defective, Customer shall have the right to send back only that portion of the Merchandise that is defective. If we receive the merchandise and find that it is not defective, we reserve the right to impose an additional restocking fee of 25%, or we will ship the merchandise back to Customer at Customer’s expense. Also, if a package is refused, the customer will be charged for the shipping charges back to FlashingBlinkyLights. Please make sure that all returns are sent back via an insured carrier. Make sure the package is insured for the value of the items you are shipping back. If the package is lost in route while being sent back to FBL, it is the Customer’s responsibility to handle the insurance claim with carrier. Once FBL has received the defective Merchandise from Customer, and has determined that the returned Merchandise is defective, FBL shall, at its sole discretion provide to Customer one of the following solutions: a) refund Customer for all returned defective Merchandise; b) replace the defective Merchandise with new Merchandise; or c) exchange the Merchandise for other FBL products. Back to top
Q: What payment methods are accepted? A: FlashingBlinkyLights accepts VISA, MasterCard, Discover, and American Express. You can also pay with COD with a Cashier’s Check or a Money Order. The COD charge starts at $7 and increases with the weight of the package. Generally, most packages accrue around a $9 COD charge. Please make your COD and Cashier’s Check payable to FlashingBlinkyLights.com or FlashingBlinkyLights. Back to top
Q: Do you accept payment with a personal or company check? A: We do not accept personal check for COD orders. If you want to use a personal or company check, please mail it in and allow 2 weeks for your check to clear and your order to be shipped. Please call in your order and let us know if you would like to use this option. Please send checks to:
FlashingBlinkylights.com, Inc.
8620 Tamarack Ave.
Sun Valley, CA 91352
US Back to top
Q: What shipping methods does FBL offer? A: FlashingBlinkyLights offers the following domestic shipping methods:
UPS Ground
UPS 3rd Day Select
UPS 2nd Day Air
UPS Next Day Air
View Shipping Map for details.
Please see shipping question #7 for international methods. Back to top
Q: When will my order be shipped out? A: Online orders received by 12:00 pm PST are sent out the same day on all in stock items. Phone orders received by 2:00 pm PST are also generally sent out the same day on all in stock items. Most of our items are in stock at all times. We also offer other shipping methods to accomodate your tight schedule. Please see shipping question #1 to view these methods. Back to top
Q: When will I receive my order? A: Usually we can accommodate last minute shipping anywhere in the United States. We will ship out your order the same day if we are able to even if it comes in after 12:00 pm PST. All of our items are usually in stock and ready to ship. UPS Ground can get anywhere in the United States within 5 business days. For details on shipping methods please View UPS Shipping Map. Back to top
Q: How much is shipping? A: UPS Ground starts at $7.00 USD*
UPS 3rd Day Select starts at $9.00 USD*
UPS 2nd Day Air starts at $15.00 USD*
UPS Next Day Air starts at $25.00 USD*
* These are base prices and will increase as package weight increases. Back to top
Q: Can my package be sent via USPS? A: No. FlashingBlinkyLights only offers UPS and/or FedEx to ship all of its packages. Packages sent USPS are far more likely to be lost in transit and since we know your deadlines are important, we do not take this risk. Back to top
Q: Does FBL ship to other countries? A: Yes, FlashingBlinkyLights ships to the following countries: - Australia
- Canada
- Denmark
- Finland
- Germany
- Greenland
- Iceland
- Ireland
- Italy
- Japan
- Mexico
- New Zealand
- Puerto Rico
- The Bahamas
- The Netherlands
- U.S. Virgin Islands
- UK
Everything in Western Europe, Industrialized Asian countries, Industrialized Latin American countries, and the Caribbean. Back to top
Q: What international shipping methods does FBL offer? A: FlashingBlinkyLights offers the following international shipping methods: UPS Standard*
FedEx Economy
FedEx Priority
* UPS Standard is only available in Canada. Back to top
Q: How long does it take to receive an international order? A: UPS Standard:* UPS Standard delivery time frames differ from location to location. Give us a call at 888.755.9449 and our friendly staff will be more than happy to assist you.
FedEx Econmony: Typically takes 2-5 Business Days.**
Mexico and Canada orders typically take 2-3 Business Days.**
FedEx Priority: Takes 1, 2, or 3 Business Days.**
* Available in Canada only.
** Because they are international, these time frames do not include customs' inspection of your package which could delay your shipment significantly. Customs does not delay packages very often, but it is possible that your package may be delayed. FlashingBlinkyLights is not responsible for any delay caused by the inspection procedure. Please plan accordingly when placing your order. Back to top
Q: Is there an import tax involved in my international order? A: Orders to the UK from the US have a Value Added Tax (VAT) of 17% and a Duties tax of 6% of the total cost of your order including shipping. All Canadian Orders shipped via Fed Ex will be charged a Goods and Service Tax (GST) of 5% of the total cost of the order including shipping. These taxes will be charged upfront for all FedEx shipments and FlashingBlinkyLights will handle customs responsibilities on your behalf. If you choose to use UPS Standard for your Canadian order, UPS will bill the tax to the customer on a later date. Unfortunately, we are unable to determine the amount UPS may charge. If you need a quote on an international order, please email our customer service representatives at shipping@fbl.bz. Back to top
Q: Can I use my personal UPS/FedEx account to ship my order? A: Yes. If you place your order online, please include your UPS or FedEx shipping account number in the "Special Shipping Notes" box which appears on the page you choose your shipping method. If you place your order over the phone, please mention that you would prefer to use your own shipping account. Back to top
Q: What are the UPS shipping holidays? A: Click here to view the UPS Holiday Schedule Back to top
Q: How do I become a FlashingBlinkyLights Distributor? A: To become an FBL Distributor, you can choose from these ordering options:
1. Initial 2,000 piece order: (This does not include accessories. Ex: Batteries/Magnets)
When you place an initial order of 2,000 pieces, you will receive the 2,500 piece price. That’s lower than any price we offer on the website! Once this order is placed, you will then receive 2,500 piece pricing on each order you place in the future REGARDLESS of the quantity.* Plus, as an added bonus, you'll receive a FREE 20 Unit Display Board to help you get started!
2. $2,500 worth of merchandise over time:
Another way to become a distributor is to gradually earn your way to Distributor status. Just let us know that you intend to become an FBL distributor, and we will keep track of all the orders you place. Once your orders add to a total of at least $2,500, you will then receive Distributor benefits. This means that you will receive 2,500 piece pricing on all of your future orders REGARDLESS of the quantity.* Back to top
Q: What are the benefits of becoming a FlashingBlinkyLights Distributor? A: As an FBL Distributor you will receive many benefits. The first and most obvious is Distributor pricing which is LOWER than any price on our site. Another great benefit is Drop Shipping. As your supplier, we will ship orders directly from our warehouse to your customer. When you receive an order from your customer, just fax us your packing slip. We will include this packing slip in the order and not our own. Also, the “ship from” address on the shipment will be changed from our address, to your address. Therefore there will be no indication that the package is coming from us. The package will look as if it is coming directly from you. This is the best way to run your business. No warehousing. No employee costs. Just call in, or place your order online, and we’ll take care of the rest. It's that simple.
As our Distributor, you are entitled to the images of the products you order. We will remove our watermark from the image, and replace it with your company’s name, web address, etc. Each image usually costs $10, but as our Distributor, we offer images of the products you order at no charge. This will undoubtedly save you time and money! Just be sure to request images from any one of our friendly customer service personnel. This is just another way Flashing Blinky Lights surpasses the competition.
To show our gratitude, we will also include a FREE 20 Unit Display with your initial 2,000 piece order. That’s a $49 value for FREE! Back to top
Q: What is the Distributor price? A: The Distributor price is the "2,500 piece price." This is the highest listed quantity price that reads "Call for Details!" As an FBL Distributor, you will have access to this price. See Distributor Question #1 for ways to become an FBL Distributor, or view our Distributor page. Just click on the "Distributor" link located at the top of each page beneath our phone number. Back to top
Q: Can I become an "Exclusive" Distributor in my area/region? A: No, FlashingBlinkyLights does not grant exclusivity to any of its customers. All of our customers have the freedom to sell their products where they please. Back to top
Q: Can I make a custom light with my company logo in a custom shape and who do I contact? A: Yes, we can make a custom light for you. We have made many custom lights for different companies, events, and music groups. These pieces can be sold or handed out as promotional merchandise. Get your name in lights! Find out more at www.Logo-Lites.com or call Nathaniel Valdes at 888.755.9449 for a FREE quote. For more info, see our Custom FAQ at the top of this page. Back to top
Q: Are your items available in blister card packaging? A: Yes, we do offer blister card packaging suitable for retail display. To receive blister card packaging, there is a 1,000 piece minimum order and it takes 3 weeks for delivery. Please call us to make this arrangement. Back to top
Q: Why do certain flashing blinky lights cost more than others? A: The price is based on the number of LED lights and the color of the lights. Certain colors are more expensive to manufacture than others. For example: red, yellow, green and orange are inexpensive while blue, jade, purple, pink and white are more expensive. Back to top
Q: Where can I sell flashing blinky lights? A: These body lights sell extremely well at nighttime or indoors at raves, fairs, carnivals, swap meets, parties, clubs, concerts, discos and street fairs. Body Lights are extremely bright and can be seen from very far away. These lights spark up the party and are sure to bring a smile to everyone's face. Back to top
Q: What is a good retail price for the flashing blinky lights? A: The best way to maximize revenue is to sell them 1 for $6 and 2 for $10. Most customers will hand you a ten-dollar bill and get two. Some people sell them for up to $8 each and some sell them cheap – 1 for $3 and 2 for $5. At any of these prices, there is good profit to be made. For larger/more expensive items increase prices accordingly. Back to top
Q: What type of batteries do flashing blinky lights take and are they replaceable? A: Almost all of our items have replaceable batteries. Our blinking body lights and flashing rings take 2 CR927 batteries. Our pendants take 3 AG3 batteries. Lighted glasses take 3 AG13 batteries. The battery type of each item not mentioned here is posted next to the picture on each respective product page. Back to top
Q: Where can I get extra batteries? A: We sell extra batteries for 10 cents each for almost all of our products.
View Batteries
Give us a call at (888) 755-9449 or purchase the batteries through our secure shopcart. Back to top
Q: Why should I buy from Flashing Blinky Lights? A: FlashingBlinkyLights has been selling these lights ever since they came out on the market. We started out selling them in a retail environment. We know what good quality lights are, we have the friendliest and most helpful customer service, and we will always work hard to help you. FlashingBlinkyLights only carries products that are extremely bright, long-lasting and hot selling. You will not be disappointed when you receive your shipment. You can count on FlashingBlinkyLights to have hot selling products in stock and ready for immediate shipment. Back to top
Q: Will you match your competitor's prices? A: FlashingBlinkyLights checks competitor prices on a regular basis and we make sure our products are the lowest on comparable items. You may see some items that are cheaper than ours that look the same, but when you receive that item you will be disappointed. We use only commercial grade high quality lights. Our threading is extremely smooth, our magnets are strong, our batteries are fresh, and are lights are bright. You cannot compare apples to oranges. Back to top
Q: How can I receive special offers from FlashingBlinkyLights? A: Register to receive regular updates of new products and member exclusive promotions. Click here to enter your e-mail address. Back to top
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