CUSTOM
GENERAL
PAYMENT
SHIPPING
DISTRIBUTORSHIP
MISCELLANEOUS
Q: How do I get started on a custom piece?
A: Send us 300 DPI artwork as a JPEG via email to: custom@fbl.bz. Please include your in-hands deadline. We will then view the artwork and send back a quote within 24 hours.
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Q: What is the minimum order for a custom piece?
A: Minimum order amounts differ depending on the product. For more info, email us at custom@fbl.bz or call us at 888.755.9449.
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Q: How long is production time?
A: Normal production time for a custom piece is about 3-4 weeks on most products. For more info, email us at custom@fbl.bz, or call us at 888.755.9449.
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Q: Can I add my artwork to an existing piece?
A: Yes, your artwork can be added to an already existing piece. Please give us a call for more information as some of our products are excluded from customization. You can reach us at 888.755.9449, or email us at custom@fbl.bz.
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Q: What are my body light attachment options?
A: When you create a custom body light, you get to choose its method of attachment. Your choices include: magnetic, military clutch, and necklace attachment. Email us at custom@fbl.bz or call us at 888.755.9449 for more info.
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Q: What are body lights?
A: Body Lights are small flashing LED strobe lights. Each piece contains small LED lights that flash back and forth creating an incredible strobe-like light. Flashing Blinky Lights always carries the latest styles of Body Lights, as well as numerous other craft, party, and novelty products.
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Q: Do you carry anything other than body lights?
A: Yes, a plethora! Check out our inventory of over 1,000 products great for all occasions.
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Q: How do I place an order?
A: You can place an order through our secure shopping cart or give us a call at (888) 755-9449 to place an order over the phone.
International or local customers can call us at (818) 753-8303.
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Q: What is the minimum order?
A: There is a minimum order $9 before shipping, and for our price details, please refer to the price listing next to each product on their respective pages.
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Q: On a minimum order, can I split the order and get an assortment of items?
A: No, customers are required to order the minimum for each individual products. The minimum for a product is its first listed quantity and price. If the first quantity is 12, then that is the minimum order for that product and you cannot mix products within that quantity.
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Q: Can you turn them on and off?
A: Yes, most of them can be turned on and off. Glow items cannot and liquid-activated items will have to be dried off to deactivate. Please refer to the product pages to see what can or cannot be switched on/off.
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Q: Why do you not carry the magnetic backing to your blinky pins anymore?
A: The cost on magnets rose suddenly so we are switching to clips and military clutch pins in an effort to keep your cost from rising. If you find you absolutely need an item with magnetic backing, do not hesitate to contact us at custom@fbl.bz,, our custom division, and we will gladly work with you on that issue.
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Q: How big are your products?
A: The size of each product is posted next to its large animated image within its product page in both inches and centimeters.
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Q: How are the items packaged?
A: The packaging of each product varies and is normally done in a manner to keep the box size and weight to a minimum while still protecting the product during shipping.
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Q: The item says it comes in packs of 6, so if I buy 1 pc., is that 1 pack of 6 items?
A: No, not at all. 1 piece means 1 piece, not 1 pack of 6 or 4 or 12, just 1 piece. A “pack” just means how they are manufactured, meaning if you bought 6 pieces, you would get 1 pack, or however many come in a pack. Also, ordering 1 piece from an Assorted Color item does not mean you will get 1 of each color, it means you will get 1 random piece from the assortment. For items that come in pairs, like gloves, normally 1 piece means one pair. Please check that specific product and read the description carefully.
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Q: Since an item says it comes assorted, can I choose which colors I want?
A: Nope, because it wouldn’t be fair for someone else who wanted an even assortment of colors but colored because too many people demanded one or two specific colors.
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Q: Does the 1 piece price mean wholesale or retail?
A: Retail. Wholesale starts with the next price break, whatever it may be.
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Q: Why should I buy from Flashing Blinky Lights?
A: First off, we are awesome. Secondly, FlashingBlinkyLights has been selling these lights ever since they came out on the market. We started out selling them in a retail environment. We know what good quality lights are, and have the friendliest and most helpful customer service; we will always work hard to help you. FlashingBlinkyLights only carries products that are extremely bright, long-lasting and hot selling, from standard body lights to furniture. You will not be disappointed when you receive your shipment and you can count on FlashingBlinkyLights to delivery every time.
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Q: Will you match your competitor's prices?
A: FlashingBlinkyLights checks competitor prices on a regular basis and we make sure our products are the lowest on comparable items. You may see some items that are cheaper than ours that look the same, be not fooled. When you receive that item you will be disappointed, whether it be due to the low battery life of their product, lead, mercury, and dangerous materials. We use only commercial grade high quality lights that are compliant with CPSIA rules. Our threading is extremely smooth, our batteries are all fresh (and chemical free), and our lights are bright. You cannot compare apples to oranges. We may match the price on items that we know are exactly the same as ours. Please call us and check on specific items.
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Q: Where is FlashingBlinkyLights located?
A: We are located at:
8620 Tamarack Ave.
Sun Valley, CA 91352
You can also find us on the web at:
www.FlashingBlinkyLights.com or FBL.bz!
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Q: Does FlashingBlinkyLights have a catalog?
A: Yes, Please click on the Catalog link to request a catalog. There is a $3 fee for a catalog alone. If you request a catalog with an order (via the Order Instructions page), then it is included free of charge. If you need your catalog immediately, please click on the link to the left of the catalog request form to download the PDF version and print it.
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Q: What is FlashingBlinkyLights' return policy?
A: Flashingblinkylights (FBL) only accepts returns on defective merchandise. FBL will not accept returns on used merchandise, unsold merchandise or merchandise with dead batteries.
Any shortages or defects in the Merchandise must be reported by Customer to FBL within seven (7) days of receipt of the Merchandise. Before Merchandise is sent back as a return or an exchange the Customer must contact FBL and get a Return Authorization Number. To contact FBL regarding your return, please email us at returns@fbl.bz..
Defective merchandise must be returned to FBL within 14 days of receipt of the order. If one or more pieces of the Merchandise are found to be defective, Customer shall have the right to send back only that portion of the Merchandise that is defective. If we receive the merchandise and find that it is not defective, we reserve the right to impose an additional restocking fee of 25%, or we will ship the merchandise back to Customer at the Customer's expense. Also, if a package is refused, the customer will be charged for the shipping charges back to FlashingBlinkyLights.
Please make sure that all returns are sent back via an insured carrier. Make sure the package is insured for the value of the items you are shipping back. If the package is lost in route while being sent back to FBL, it is the Customer’s responsibility to handle the insurance claim with carrier.
Once FBL has received the defective Merchandise from Customer, and has determined that the returned Merchandise is defective, FBL shall, at its sole discretion provide to Customer one of the following solutions: a) refund Customer for all returned defective Merchandise; b) replace the defective Merchandise with new Merchandise; or c) exchange the Merchandise for other FBL products.
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Q: What payment methods are accepted?
A: FlashingBlinkyLights accepts VISA, MasterCard, Discover, and American Express. You can also pay with a company/organization check, or a Money Order, but the order will not ship until payment has been received. No personal checks allowed. PayPal through the website is also accepted.
Please send all checks and money orders, with your Invoice number in the Memo line to:
FlashingBlinkyLights.com, Inc.
8620 Tamarack Ave
Sun Valley, CA 91352
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Q: Do you accept payment with a personal or company check?
A: We do not accept personal check for COD orders. If you want to use a personal or company check, please mail it in and allow 2 weeks for your check to clear and your order to be shipped. Please call in your order and let us know if you would like to use this option. Please send checks to:
FlashingBlinkylights.com, Inc.
8620 Tamarack Ave.
Sun Valley, CA 91352
US
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Q: What shipping methods does FBL offer?
A: FlashingBlinkyLights offers the following domestic shipping methods:
FedEx Ground
FedEx Express Saver (3-Day)
FedEx 2-Day
FedEx Overnight
View Shipping Map for details.
See the international methods question for more info.
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Q: Does FBL ship to other countries?
A: Yes, FlashingBlinkyLights ships to the following countries:
- Australia
- Canada
- Denmark
- Finland
- Germany
- Greenland
- Iceland
- Ireland
- Italy
- Japan
- Mexico
- New Zealand
- Puerto Rico
- The Bahamas
- The Netherlands
- U.S. Virgin Islands
- UK
Note: Flashing Blinky Lights does not ship to Antarctica, that will have to be Customer Pick-up.
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Q: If I order today, when will my order get here?
A: Good question. To determine that, please refer to our Fed Ex Ground Service map for times to different parts of the United States. If you order before Noon PST, the order will ship same day.
View Shipping Map for details.
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Q: The Fed Ex Shipping Map says it will take 3 business days Ground to get my order, does that count starting the day I place my order?
A: No, all shipping times start the day after your order has shipped (i.e. 3 days FROM your order shipping).
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Q: When will my order be shipped out?
A: Online orders received by 12:00 pm PST are sent out the same day on all in stock items. Phone orders received by 2:00 pm PST are also generally sent out the same day on all in stock items. Most of our items are in stock at all times. We also offer other shipping methods to accommodate your tight schedule. Please see shipping question #1 to view these methods.
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Q: How much is shipping?
A: Prices vary and will increase as package weight increases. Base price is $8.
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Q: What international shipping methods does FBL offer?
A: FlashingBlinkyLights offers the following international shipping methods:
FedEx Ground to Canada
FedEx Economy
FedEx Priority
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Q: How long does it take to receive an international order?
A: FedEx Ground:* FedEx Ground delivery time frames differ from location to location. Give us a call at 888.755.9449 and our friendly staff will be more than happy to assist you.
FedEx Econmony: Typically takes 2-5 Business Days.**
Mexico and Canada orders typically take 2-3 Business Days.**
FedEx Priority: Takes 1, 2, or 3 Business Days.**
* Available in Canada only.
** Because they are international, these time frames do not include customs' inspection of your package which could delay your shipment significantly. Customs does not delay packages very often, but it is possible that your package may be delayed. FlashingBlinkyLights is not responsible for any delay caused by the inspection procedure. Please plan accordingly when placing your order.
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Q: Is there an import tax involved in my international order?
A: All international orders excluding those shipped to Canada have a Value Added Tax (VAT) that is added to the total cost of your order including shipping. All orders shipped to Canada via FedEx will be charged a Goods and Service Tax (GST) of 5-15% (depending on the Province) of the total cost of the order including shipping. These taxes will be charged upfront for all FedEx shipments and FlashingBlinkyLights will handle customs responsibilities on your behalf. If you choose to use UPS Standard for your Canadian order, UPS will bill the tax to the customer on a later date. Unfortunately, we are unable to determine the amount UPS may charge. If you need a quote on an international order, please email our customer service representatives at shipping@fbl.bz.
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Q: Can I use my personal FedEx/UPS account to ship my order?
A: Yes. If you place your order online, please include your FedEx or UPS shipping account number in the "Add Comments About Your Order" box which appears on the page you choose your shipping method. If you place your order over the phone, please mention that you would prefer to use your own shipping account.
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Q: What are the FedEx shipping holidays?
A: View the FedEx Holiday Schedule
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Q: How do I become a FlashingBlinkyLights Distributor?
A: To become an FBL Distributor, you can choose from these ordering options:
Order $2,500 worth of product. You can do this all at once or gradually over time. Just let us know that you intend to become an FBL distributor, and we will keep track of all the orders you place. Once your orders add to a total of at least $2,500, you will then receive Distributor benefits. This means that you will receive 2,500 piece pricing on all of your future orders REGARDLESS of the quantity.
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Q: What are the benefits of becoming a FlashingBlinkyLights Distributor?
A: As an FBL Distributor you will receive many benefits. The first and most obvious is Distributor pricing which is LOWER than any price on our site. Another great benefit is Drop Shipping. As your supplier, we will ship orders directly from our warehouse to your customer. When you receive an order from your customer, just fax us your packing slip. We will include this packing slip in the order and not our own. Also, the “ship from” address on the shipment will be changed from our address, to your address. Therefore there will be no indication that the package is coming from us. The package will look as if it is coming directly from you. This is the best way to run your business. No warehousing. No employee costs. Just call in, or place your order online, and we’ll take care of the rest. It's that simple.
To show our gratitude, we will also include a FREE 20 Unit Display with your initial 2,000 piece order. That's a $39 value for FREE!
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Q: What is the Distributor price?
A: The Distributor price is the "2,500 piece price." This is the highest listed quantity price that reads "Call for Details!" As an FBL Distributor, you will have access to this price. See Distributor Question #1 for ways to become an FBL Distributor, or view our Distributor page. Just click on the "Distributor" link located at the top of each page beneath our phone number.
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Q: Can I become an "Exclusive" Distributor in my area/region?
A: No, FlashingBlinkyLights does not grant exclusivity to any of its customers. All of our customers have the freedom to sell their products where they please.
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Q: Can I make a custom light with my company logo in a custom shape and who do I contact?
A: Yes, we can make a custom light for you. We have made many custom lights for different companies, events, and music groups. These pieces can be sold or handed out as promotional merchandise. Get your name in lights! Find out more at www.Logo-Lites.com or call Nathaniel Valdes at 888.755.9449 for a FREE quote. For more info, see our Custom FAQ at the top of this page.
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Q: Are your items available in blister card packaging?
A: Yes, we do offer blister card packaging suitable for retail display. To receive blister card packaging, there is a 1,000 piece minimum order and it takes 3 weeks for delivery. Please call us to make this arrangement.
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Q: Why do certain flashing blinky lights cost more than others?
A: The price is based on the number of LED lights and the color of the lights. Certain colors are more expensive to manufacture than others. For example: red, yellow, green and orange are inexpensive while blue, jade, purple, pink and white are more expensive.
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Q: Where can I sell flashing blinky lights?
A: These body lights sell extremely well at nighttime or indoors at raves, fairs, carnivals, swap meets, parties, clubs, concerts, discos and street fairs. Body Lights are extremely bright and can be seen from very far away. These lights spark up the party and are sure to bring a smile to everyone's face.
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Q: What is a good retail price for the flashing blinky lights?
A: The best way to maximize revenue is to sell them 1 for $6 and 2 for $10. Most customers will hand you a ten-dollar bill and get two. Some people sell them for up to $8 each and some sell them cheap – 1 for $3 and 2 for $5. At any of these prices, there is good profit to be made. For larger/more expensive items increase prices accordingly.
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Q: What type of batteries do flashing blinky lights take and are they replaceable?
A: Almost all of our items have replaceable batteries. Our blinking body lights and flashing rings take 2 CR927 batteries. Our pendants take 3 AG3 batteries. Lighted glasses take 3 AG13 batteries. The battery type of each item not mentioned here is posted next to the picture on each respective product page. Batteries generally last 2-10 hours depending on the product.
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Q: Where can I get extra batteries?
A: We sell extra batteries for 20 cents each for almost all of our products.
View Batteries
Give us a call at (888) 755-9449 or purchase the batteries through our secure shopping cart.
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Q: Why should I buy from Flashing Blinky Lights?
A: FlashingBlinkyLights has been selling these lights ever since they came out on the market. We started out selling them in a retail environment. We know what good quality lights are, we have the friendliest and most helpful customer service, and we will always work hard to help you. FlashingBlinkyLights only carries products that are extremely bright, long-lasting and hot selling. You will not be disappointed when you receive your shipment. You can count on FlashingBlinkyLights to have hot selling products in stock and ready for immediate shipment.
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Q: Will you match your competitor's prices?
A: FlashingBlinkyLights checks competitor prices on a regular basis and we make sure our products are the lowest on comparable items. You may see some items that are cheaper than ours that look the same, but when you receive that item you will be disappointed. We use only commercial grade high quality lights. Our threading is extremely smooth, our magnets are strong, our batteries are fresh, and our lights are bright. You cannot compare apples to oranges.
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Q: How can I receive special offers from FlashingBlinkyLights?
A: Register to receive regular updates of new products and member exclusive promotions. Click here to enter your e-mail address.
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