Frequently Asked Questions (FAQ's)

GENERAL

  1. What are body lights?
  2. How do I place an order?
  3. What is the minimum order?
  4. Can you turn them on and off?
  5. Why do you not carry the magnetic backing to your blinky pins anymore?
  6. How big are your products?
  7. How are the items packaged?
  8. The item says it comes in packs of 6, so if I buy 1 pc., is that 1 pack of 6 items?
  9. Since an item says it comes assorted, can I choose which colors I want?
  10. Does the 1 piece price mean wholesale or retail?
  11. Why should I buy from Flashing Blinky Lights?
  12. Will you match your competitor's prices?
  13. Where is Flashing Blinky Lights located?
  14. What should I do if my product doesn't work or I am missing items?
  15. What is Flashing Blinky Lights' return policy?

PAYMENT

  1. What payment methods are accepted?
  2. Do you accept payment with a personal or company check?

SHIPPING

  1. What shipping methods does FBL offer?
  2. Does FBL ship to other countries?
  3. If I order today, when will my order get here?
  4. The Fed Ex Shipping Map says it will take 3 business days Ground to get my order, does that count starting the day I place my order?
  5. When will my order be shipped out?
  6. How much is shipping?
  7. What international shipping methods does FBL offer?
  8. How long does it take to receive an international order?
  9. Is there an import tax involved in my international order?
  10. Can I use my personal FedEx/UPS account to ship my order?
  11. What are the FedEx shipping holidays?

MISCELLANEOUS

  1. How do I get better pricing from FlashingBlinkyLights.com?
  2. Can I make a custom light with my company logo in a custom shape and who do I contact?
  3. Why do certain flashing blinky lights cost more than others?
  4. Where can I sell flashing blinky lights?
  5. What is a good retail price for the flashing blinky lights?
  6. What type of batteries do flashing blinky lights take and are they replaceable?
  7. Where can I get extra batteries?
  8. My product won’t seem to turn on, why is that?
  9. How can I ensure my products will last as long as possible?

CUSTOM

  1. How do I get started on a logo’d product?
  2. What is the minimum order for a custom piece?
  3. How long is production time on a custom Logo-Lites order?
  4. Can I add my artwork to an existing piece?

 


 

 

 

Q: What are body lights?

A: Body Lights are small flashing LED strobe lights. Each piece contains small LED lights that flash back and forth creating an incredible strobe-like light. FBL always carries the latest styles of Body Lights, as well as numerous other craft, party, and novelty products.

 

Back to top

 

 

 

 


 

 

 

Q: How do I place an order with FBL?

A: You can place an order through our secure shopping cart or give us a call at (888) 755-9449 to place an order over the phone.
International or local customers can call us at (818) 753-8303.

 

Back to top

 

 

 

 


 

 

 

 

Q: What is the minimum order?

A: There is no minimum order.

 

Back to top

 

 

 

 


 

 

 

 

Q: Can you turn the light up products on and off?

A: Yes, most of them can be turned on and off. Glow items cannot and liquid-activated items will have to be dried off to deactivate. Please refer to the product pages to see what can or cannot be switched on/off.

 

Back to top

 

 

 

 


 

 

 

 

Q: Why doesn't FBL carry the magnetic backing to your blinky pins anymore?

A: Due to a changes in Child Safety Laws, FBL no longer stocks pins with magnetic backings to comply with CPSIA standards.

 

Back to top

 

 

 

 


 

 

 

 

Q: How big are the light up products?

A: The size of each product is posted in inches in the product description within its product page.

 

Back to top

 

 

 

 


 

 

 

 

Q: How are the items packaged?

A: The packaging of each product varies and is normally done in a manner to keep the box size and weight to a minimum while still protecting the product during shipping.

 

Back to top

 

 

 

 


 

 

 

 

Q: The item says it comes in packs of 6, so if I buy 1 pc., is that 1 pack of 6 items?

A: No, not at all. 1 piece means 1 piece, not 1 pack of 6 or 4 or 12, just 1 piece. A “pack” just means how they are manufactured, meaning if you bought 6 pieces, you would get 1 pack, or however many come in a pack. Also, ordering 1 piece from an Assorted Color item does not mean you will get 1 of each color, it means you will get 1 random piece from the assortment. For items that come in pairs, like gloves, normally 1 piece means one pair. Please check that specific product and read the description carefully.

 

Back to top

 

 

 

 


 

 

 

 

Q: Since an item says it comes assorted, can I choose which colors I want?

A: Nope, because it wouldn’t be fair for someone else who wanted an even assortment of colors but receives a bunch of one color because too many people demanded one or two specific colors.

 

Back to top

 

 

 

 


 

 

 

 

Q: Does the 1 piece price mean wholesale or retail?

A: Retail. Wholesale starts with the next price break, whatever it may be.

 

Back to top

 

 

 

 


 

 

 

 

Q: Why should I buy from Flashing Blinky Lights?

A: First off, we are awesome. Secondly, FBL has been selling these lights ever since they came out on the market. We started out selling them in a retail environment. We know what good quality lights are, and have the friendliest and most helpful customer service; we will always work hard to help you. FlashingBlinkyLights only carries products that are extremely bright, long-lasting and hot selling, from standard body lights to furniture. You will not be disappointed when you receive your shipment and you can count on FBL to deliver every time.

 

Back to top

 

 

 

 


 

 

 

 

Q: Will you match your competitor's prices?

A: FBL checks competitor prices on a regular basis and we make sure our products are the lowest on comparable items. You may see some items that are cheaper than ours that look the same, don't be fooled. When you receive that item you will be disappointed, whether it be due to the low battery life of their product or lead, mercury, and dangerous materials. We use only commercial grade high quality lights that are compliant with CPSIA rules. Our threading is extremely smooth, our batteries are all fresh (and low mercury), and our lights are bright. You simply cannot compare apples to oranges. We may match the price on items that we know are exactly the same as ours. Please call us and check on specific items.

 

Back to top

 

 

 

 


 

 

 

 

Q: Where is FlashingBlinkyLights located?

A: FBL is located at:

10810 Cantara Street
Sun Valley, CA 91352

You can also find us on the web at:
www.FlashingBlinkyLights.com or FBL.bz!

 

Back to top

 

 

 

 


 

 

 

 

Q: What should I do if my product doesn't work or I am missing items?

A:  Any shortages or defects in the Merchandise must be reported by Customer to FBL within seven (7) days of receipt of the Merchandise. Before Merchandise is sent back as a return or an exchange the Customer must contact FBL and get a Return Authorization Number. To contact FBL regarding your return, please send us your inquiry.

Defective merchandise must be returned to FBL within 14 days of receipt of the order. If one or more pieces of the Merchandise are found to be defective, Customer shall have the right to send back only that portion of the Merchandise that is defective. If we receive the merchandise and find that it is not defective, we reserve the right to impose an additional restocking fee of 25%, or we will ship the merchandise back to Customer at the Customer's expense. Also, if a package is refused, the customer will be charged for the shipping charges back to FlashingBlinkyLights. Please make sure that all returns are sent back via an insured carrier. Make sure the package is insured for the value of the items you are shipping back. If the package is lost in route while being sent back to FBL, it is the Customer’s responsibility to handle the insurance claim with carrier. Once FBL has received the defective Merchandise from Customer, and has determined that the returned Merchandise is defective, FBL shall, at its sole discretion provide to Customer one of the following solutions: a) refund Customer for all returned defective Merchandise; b) replace the defective Merchandise with new Merchandise; or c) exchange the Merchandise for other FBL products.

 

Back to top

 

 

 

 


 

 

 

 

Q: What is FlashingBlinkyLights' return policy?

A:  Flashingblinkylights accepts returns of unopened, unused merchandise within 30 days of the original purchase. FBL will not accept returns on used merchandise or merchandise with dead batteries. If merchandise return is received and is not in the original sellable condition, FBL will impose a restocking fee of 10% or will ship the product back to the customer at the customer’s expense. 

 

Back to top

 

 

 

 


 

 

 

 

Q: What payment methods does FBL accept?

A: FlashingBlinkyLights accepts VISA, MasterCard, Discover, and American Express. You can also pay with a company/organization check, or a Money Order, but the order will not ship until payment has been received. No personal checks allowed. PayPal is also accepted through FBL's website.

Please send all checks and money orders, with your Invoice number in the Memo line to:

FlashingBlinkyLights.com, Inc.
10810 Cantara St.
Sun Valley, CA 91352

 

Back to top

 

 

 

 


 

 

 

 

Q: Does FBL accept payment with a personal or company check?

A: We do not accept personal checks for orders. If you want to use a company check, please mail it in and allow 2 weeks for your check to clear and your order to be shipped. Please call in your order and let us know if you would like to use this option.

Please send checks to:


FlashingBlinkylights.com, Inc.
10810 Cantara St.
Sun Valley, CA 91352

 

Back to top

 

 

 

 


 

 

 

 

Q: What shipping methods does FBL offer?

A: FlashingBlinkyLights offers the following domestic shipping methods:

FedEx Ground
FedEx Express Saver (3-Day)
FedEx 2-Day
FedEx Overnight

View Shipping Map for details.

See the international methods question for more info.

 

Back to top

 

 

 

 


 

 

 

 

Q: Does FBL ship to other countries?

A: Yes, FlashingBlinkyLights ships to the following countries:

American Samoa Dominica Luxembourg Samoa
Antigua and Barbuda Dominican Republic Macau San Marino
Aruba Egypt Martinique Saudi Arabia
Australia Fiji Mexico Singapore
Austria Finland Monaco South Korea
Bahamas France Netherlands Spain
Barbados Germany Netherlands Antilles St. Vincent and Grenadines
Belgium Greece New Zealand Sweden
Belize Guam Norway Switzerland
Bermuda Haiti Panama Taiwan
Bulgaria Hong Kong Philippines Thailand
Canada Iceland Poland Trinidad and Tobago
Cayman Islands India Portugal Turkey
Chile Ireland Puerto Rico Turks and Caicos Islands
China Israel Qatar United Arab Emirates
Costa Rica Italy Russia United Kingdom
Cuba Jamaica Saint Barthelemy U.S. Virgin Islands
Cyprus Japan Saint Kitts and Nevis Vatican City
Czech Republic Kuwait Saint Lucia  
Denmark Liechtenstein Saint Martin  

 

Note: Flashing Blinky Lights does not ship to Antarctica, that will have to be Customer Pick-up.

 

Back to top

 

 

 

 


 

 

 

 

Q: If I order today, when will my order get here?

A: Good question. To determine that, please refer to our "When Will I Get My Order?" Widget, located on our homepage at www.fbl.bz on the right-hand side, just below our right banner, as pictured:

 

 

Back to top

 

 

 

 


 

 

 

 

Q: When will FBL ship my order?

A: Online orders received by 12:00 pm PST are sent out the same business day on all in stock items. Phone orders received by 2:00 pm PST are also generally sent out the same day on all in stock items. Most of our items are in stock at all times. Please note Saturday and Sunday are not considered business days.  Orders placed on those days will ship the following business day. We also offer other shipping methods to accommodate your tight schedule. Please see shipping question #1 to view these methods.

 

Back to top

 

 

 

 


 

 

 

 

Q: How much is shipping?

A: Prices vary and will increase as package weight increases. And remember, you get free ground shipping on any domestic order (within the contiguous 48 U.S. states) over $75.

 

Back to top

 

 

 

 


 

 

 

 

Q: What international shipping methods does FBL offer?

A: FlashingBlinkyLights offers the following international shipping methods:

FedEx Ground to Canada
FedEx Economy
FedEx Priority

 

Back to top

 

 

 

 


 

 

 

 

Q: How long does it take to receive an international order?

A: FedEx Ground:* FedEx Ground delivery time frames differ from location to location. Give us a call at 888.755.9449 and our friendly staff will be more than happy to assist you.

FedEx Econmony: Typically takes 2-5 Business Days.**
Mexico and Canada orders typically take 2-3 Business Days.**

FedEx Priority: Takes 1, 2, or 3 Business Days.**

* Available in Canada only.

** Because they are international, these time frames do not include customs' inspection of your package which could delay your shipment significantly. Customs does not delay packages very often, but it is possible that your package may be delayed. FlashingBlinkyLights is not responsible for any delay caused by the inspection procedure. Please plan accordingly when placing your order.

 

Back to top

 

 

 

 


 

 

 

 

Q: Is there an import tax involved in my international order?

A: All international orders excluding those shipped to Canada have a Value Added Tax (VAT) that is added to the total cost of your order including shipping. All orders shipped to Canada via FedEx will be charged a Goods and Service Tax (GST) of 5-15% (depending on the Province) of the total cost of the order including shipping. These taxes will be charged upfront for all FedEx shipments and FlashingBlinkyLights will handle customs responsibilities on your behalf. If you choose to use UPS Standard for your Canadian order, UPS will bill the tax to the customer on a later date. Unfortunately, we are unable to determine the amount UPS may charge. If you need a quote on an international order, please contact us.

 

Back to top

 

 

 

 


 

 

 

 

Q: Can I use my personal FedEx/UPS account to ship my order?

A: Yes. After placing your order on our website, please submit your FedEx or UPS shipping account number via our contact form. If you place your order over the phone, please mention that you would prefer to use your own shipping account.

 

Back to top

 

 

 

 


 

 

 

 

Q: What are the FedEx shipping holidays?

A: View the FedEx Holiday Schedule

 

Back to top

 

 

 

 

 


 

 

 

Q: How do I get better pricing from FlashingBlinkyLights.com?

A: FBL regularly checks the competition to make sure our prices are low. Don’t be fooled by competitors offering lower prices. Rest assured the Flashing Blinky Lights has priced the item as low as possible without compromising the quality of the item or by using sub-par and usually toxic materials. FBL makes sure our items pass CPSIA regulations and guarantee that they will work. On large purchases, over $1000, please contact one of our salespeople to make sure you are getting the best price possible.

 

Back to top

 

 

 

 


 

 

 

 

Q: Can I make a custom light with my company logo in a custom shape and who do I contact?

A: Yes, we can make a custom light for you. We have made many custom lights for different companies, events, and music groups. These pieces can be sold or handed out as promotional merchandise. Get your name in lights! Find out more at www.Logo-Lites.comor contact us.

 

Back to top

 

 

 

 


 

 

 

 

Q: Why do certain flashing blinky lights cost more than others?

A: The price is based on the number of LED lights, and the color of the lights. Certain colors are more expensive to manufacture than others. For example: red, yellow, green and orange are inexpensive while blue, jade, purple, pink and white are more expensive. Also, price is based on what kind of item. For example, swords are clearly more expensive than body lights and serving trays are obviously more expensive than either, just due to what they are made of, size, and other factors.

 

Back to top

 

 

 

 


 

 

 

 

Q: Where can I sell flashing blinky lights?

A: These body lights sell extremely well at nighttime or indoors at raves, fairs, carnivals, swap meets, parties, clubs, concerts, discos and street fairs. Body Lights are extremely bright and can be seen from very far away. These lights spark up the party and are sure to bring a smile to everyone's face. Swords and barware are also huge hits, as well as the spirit wear. But honestly, if it lights up, they will come.

 

Back to top

 

 

 

 


 

 

 

 

Q: What is a good retail price for the flashing blinky lights?

A: The best way to maximize revenue is to give some kind of a discount if the customer buys more than one. For example, you can sell 1 body light for $6 and 2 for $10. Most customers will hand you a ten-dollar bill and get two. Some people sell them for up to $8 each and some sell them cheap – 1 for $3 and 2 for $5. At any of these prices, there is good profit to be made. For larger/more expensive items increase prices accordingly.

 

Back to top

 

 

 

 


 

 

 

 

Q: What type of batteries do flashing blinky lights take and are they replaceable?

A: Almost all of our items have replaceable batteries. All battery information is posted on each respective product page. Batteries generally last 2-20 hours depending on the product. Not all items have replaceable batteries, please refer to the product page for that information.

 

Back to top

 

 

 

 


 

 

 

 

Q: Where can I get extra batteries?

A: FBL sells extra batteries at low prices for almost all of our products.

View Batteries

Give us a call at (888) 755-9449 or purchase the batteries through our secure shopping cart.

 

Back to top

 

 

 

 


 

 

 

 

Q: My product won’t seem to turn on, why is that?

A: Be sure, upon delivery, the batteries are in tact and in place. For an item such as our ice cubes, feel free to bang the cube against the edge of a desk, that should jostle the batteries back into place for you. If that does not work, please ensure you removed the pull tab from the battery area, a lot of people forget to do that. If that does not work, please give us a call at 888.755.9449 and we can further assist you.

 

Back to top

 

 

 

 


 

 

 

 

Q: How can I ensure my products will last as long as possible?

A: To optimize full battery life, be sure to turn off your items when you are not using them, such as turning off any light-up furniture overnight or your martini glass when you’re not eating or drinking. Also, if your item (such as the multicolor cheer sticks) have a flashing setting, flashing typically saves battery life, versus using the steady light. On average, items last 4-8 hours if left on continuously. Average shelf life of an item is 1 year.

 

Back to top

 

 

 

 


 

 

 

 

Q: How do I get started on a logo’d product?

A: Send us your 300 DPI artwork as an AI file or other Vector file. Please include your in-hands deadline. We will then view the artwork and send back a quote within 24 hours.

 

Back to top

 

 

 

 


 

 

 

 

Q: What is the minimum order for a custom piece?

A: Minimum order amounts are normally 250 pieces if done in house and 1000 pieces if done overseas at our factory. Minimums do differ depending on the product, so please call to check on your specific item. For more info, send us your inquiry or call us at 888.755.9449.

 

Back to top

 

 

 

 


 

 

 

 

Q: How long is production time on a custom Logo-Lites order?

A: Average production time is 5 Days AFTER the approval of artwork, but some products do have specific production times that only pertain to them. There are also longer overseas production times to drive costs down for you. For more info, send us your inquiry, or call us at 888.755.9449.

 

Back to top

 

 

 

 


 

 

 

 

Q: Can I add my artwork to an existing piece?

A: Yes, your artwork can be added to an already existing piece. Please give us a call for more information as some of our products are excluded from customization. You can reach us at 888.755.9449, or send us your inquiry.

 

Back to top